Configuration Management Training Courses
CMstat offers training courses in Configuration Management, as well as CMstat product-specific courses to help our customers gain the maximum benefit from the CMstat system.
Courses are taught at the customer facility on a group basis, or on an individual basis at CMstat’s facilities in San Diego.
System Administrator Training
The System Administrators are trained in a hands on environment during System Set-up at the beginning of the implementation.
Working with the designated Administrators during the set-up phase provides excellent on the job training experience and better retention. This phase is normally three days in length and at the end of the course the Administrator is thoroughly versed on the workings of the Administration Module, and well on the way to having the entire system production ready.
For new System Administrators assigned to a CMstat already in production, we offer a two day course dealing extensively with the Administration Management Module. This course may, or may not, be held in conjunction with End User Training depending upon the students familiarity with CMstat.
End User Training
A three day class (maximum ten students) providing a general overview of Configuration Management concepts and how to apply them utilizing the CMstat application. Detailed user education and hands-on training in all basic functions of the CMstat System.
This includes an understanding of the CMstat modules which support configuration management tools such as Configuration Identification, Configuration Control, Configuration Status Accounting, and Configuration Audits.
Modules addressed during training include: Item/Part Management, Document Management and Parts Lists, Change Management, Baseline Management, Configuration Item Management, Authorized Supplier Management, Workflow Management and Custom Report Writing.
ERD (Schema) Training
A three day course (maximum two students) detailing the structure and relationships of the tables and fields within the CMstat database.
A student group should include one front-end person who understands what the data is used for, and one IT person familiar with SQL and database knowledge who understands where to find data within a database.
This course is designed for those companies who have IT resource support and may wish to construct their own external system interfaces, handle data consolidation and integration, load mass data with the use of our SIRT utility or make extensive use of the CMstat embedded custom report writer.
A confidential and supported copy of the database schema is supplied to the customer IT department upon completion of the course.
General Configuration Management Training
CMstat works in conjunction with many industry configuration management professionals to provide General Basic and Advanced Configuration Management training courses and services.
These training courses and services are non-product specific and are offered to any company or individual interested in Configuration Management. For more on general configuration management services, see CM Central.
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